Credit and debit notes must carry a clean, resolvable reference back to the original invoice (its UUID, ICV and hash). In high-volume retail and distribution environments, this reference is frequently missing, mistyped, or points to an invoice that hasn’t fully cleared - and ZATCA rejects the note outright.
dsConnectMW automatically looks up and validates the original invoice at the moment a credit or debit note is raised in the ERP, then auto-populates the required reference fields (UUID, ICV, PIH) before the note is generated. No reference field is ever entered or edited manually.
This removed manual reference-lookup errors entirely from the credit/debit note process for a client issuing thousands of retail returns and adjustments monthly.
Tell us about your ERP and the mandate you fall under — we’ll show you how we’d handle it.